Market Insiders

Privacy Policy

This Privacy Policy explains how Market Insider LLC, a Delaware limited liability company (“Market Insider,” “we,” “us,” or “our”), collects, uses, stores, and discloses information in connection with theinsidershub.com and related websites, applications, research tools, and any paid services.

Last updated: October 21, 2026

1. Scope

This Policy applies to information we collect directly from you, automatically through your use of the service, from third-party providers (if any), from payment and authentication providers, and from other third parties that help us operate the service.

2. Information We Collect

Information you provide

  • Account and identity data, such as your name, email address, login method, and account identifiers
  • Profile and preference data, such as watchlists, saved settings, alert criteria, notification preferences, and onboarding responses
  • Communications, such as support messages, feedback, and chat or prompt history
  • Payment information (processed by third-party providers; we do not store full payment card numbers)

Information collected automatically

  • Device and technical information (device type, operating system, browser, IP address, device identifiers)
  • Usage information (pages accessed, features used, time spent, clickstream data, search queries)
  • Cookies and similar technologies (see our Cookie Policy)

Information from third parties

  • If you connect third-party accounts or services, we may receive data you authorize (for example, portfolio or account information, where offered)
  • Authentication providers (for example, email and name if you use Google, Apple, or similar sign-in)
  • Analytics, infrastructure, and other service providers

3. How We Use Information

We use information to:

  • Provide, operate, and maintain the service (accounts, research tools, alerts, personalization)
  • Improve and develop features, including AI and automated systems
  • Communicate with you (service updates, support, security alerts, and marketing where permitted)
  • Process payments and manage subscriptions
  • Detect, prevent, and address fraud, security issues, and violations of our Terms
  • Comply with legal obligations

We may use deidentified or aggregated information for analysis, product improvement, research, and commercial purposes, subject to applicable law and the protections described below.

4. AI and Automated Processing

Where we use AI or automated systems, inputs and related data may be processed to generate outputs. We take steps to limit the use of identifiable personal information for model training where feasible. You may have options to limit certain uses; contact us for details.

5. How We Share Information

We may share information in the following circumstances:

  • With service providers that help us operate the service (hosting, infrastructure, analytics, customer support, authentication, payment processing, communications, AI providers, and others)
  • With third-party connectivity or data providers, where you choose to connect an account
  • For legal reasons (court orders, subpoenas, government requests, or to protect rights, safety, or property)
  • In connection with a merger, acquisition, financing, reorganization, or sale of assets
  • With your consent or at your direction

We may also disclose deidentified or aggregated information that does not reasonably identify you, subject to applicable law. We do not sell your personal information in the traditional sense. We do not sell connected portfolio holdings or transaction history at an individually identifiable level.

6. Data Retention

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. After account deletion, we generally delete or deidentify personal data within a reasonable period, subject to backup systems, legal retention requirements, and deidentified data practices.

7. Data Security

We implement reasonable technical and organizational measures designed to protect information, including encryption in transit and at rest where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies. For details, see our Cookie Policy.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • Access, correct, or delete certain personal information
  • Opt out of certain marketing communications
  • Disconnect connected accounts (where offered)
  • Request information about our data practices

You can exercise many choices through your account settings or by contacting us. We will respond to verifiable requests in accordance with applicable law. Residents of certain U.S. states may have additional rights (for example, under the CCPA/CPRA or similar laws). Contact us for more information.

10. Children’s Privacy

The service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, contact us and we will take steps to delete it.

11. International Data Transfers

We are based in the United States. Information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. We take steps designed to protect information consistent with this Policy and applicable law.

12. Third-Party Links and Services

The service may contain links to third-party websites or services. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date and, where required by law, provide additional notice. Continued use of the service after the effective date constitutes acceptance of the updated Policy.

14. Contact Us

Questions or requests regarding this Privacy Policy can be sent to support[at]theinsidershub.com or legal[at]theinsidershub.com.

Market Insider LLC

Delaware, United States